Privacy Policy
This policy explains how Vornelo Voiceover collects, uses, and protects your personal information in Canada under PIPEDA and applicable provincial laws.
Effective date: 2025-08-12 • Updated 0 days ago
Contents
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1) What personal data we collect
We collect data you provide directly (name, email, voice submissions, billing details) and data collected automatically (device info, page views, approximate location, and cookie identifiers). We may receive limited data from payment processors necessary to reconcile transactions.
Sensitive data is not required to use our courses. Please do not share health, SIN, or other sensitive identifiers.
2) How we use your data
We use your data to deliver and improve courses, process payments, communicate about updates, ensure security and fraud prevention, and comply with legal obligations. We may perform limited analytics to understand feature adoption and quality.
We do not sell personal information. We may share data with service providers under contracts that restrict their use and require adequate safeguards.
4) Legal bases applicable in Canada
We process data under consent, contractual necessity, legitimate interests (where appropriate), and legal compliance. For Quebec residents, we align with Law 25 requirements for transparency, consent where required, and privacy impact assessments for high-risk projects.
Where consent is relied upon, you may withdraw it at any time using the preferences controls or by contacting us.
5) Data retention
We retain personal data only as long as necessary for course delivery, billing, legal requirements, and dispute resolution. Audio submissions and practice files can be deleted upon request unless required for compliance.
Retention periods vary by data type. We regularly review and securely delete data no longer needed.
6) Your privacy rights
You have the right to access, correct, and delete your personal information, and to challenge our compliance. You may also request portability for information you provided to us, where feasible.
To exercise rights, contact us using the details below. We will verify your identity and respond within applicable timelines.
7) International data transfers
Your data may be processed outside your province or outside Canada. We use providers that implement contractual and technical safeguards. By using our services, you understand your information may be transferred to jurisdictions with different privacy laws.
8) Children’s privacy
Our courses are intended for adults. We do not knowingly collect data from children under the age of 13. If you believe a child provided us information, contact us to delete it.
9) Contact and privacy officer
Privacy Officer: Vornelo Voiceover
Email: [email protected]
Phone (Canada): +1 (236) 409-7815
We aim to respond within 30 days. You may also submit a complaint to the Office of the Privacy Commissioner of Canada.
10) Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be announced on this page. Please review it periodically.